The insurance professional is immediately charged with a multitude of responsibilities following a loss, including mitigating the loss, determining coverage, and determining whether it is an insured loss, and whether another party may be responsible or may share in the responsibility for the event. The insurance professional must quickly determine the scope of the loss in sufficient detail to identify required expert competencies. Although the required investigation may be beyond the professional’s education and skills, the expert selection is not. Once the insurance professional recognizes an expert is required, the professional must define the event in sufficient detail to determine what expert capabilities are required. Capabilities include licensure, certifications, knowledge, experience, skills and competencies.
This course will provide the professional with tools necessary:
(1) to recognize the need for an expert,
(2) to define the loss significantly to determine the expert competencies required,
(3) to select an expert who meets the required competencies.
(4) to evaluate the expert’s performance during the investigation, and
(5) to insure the investigation was conducted properly, opinions are scientifically based, and the opinions are accurate and defendable for possible litigation.