JOB OPPORTUNITIES

Claim Rep Sr, SIU

This is a multi-line position handling predominantly Casualty and some Physical Damage claims. May required handling claims for multiple states. The individual will need to possess or be able to obtain the appropriate state adjuster licenses required by state statute. Responsible for investigating and adjusting questionable No-Fault, Med Pay, Bodily Injury and Un/Underinsured motorists claims with some exposure to litigation management. Must communicate effectively, timely and professionally through oral and written means including communications with insureds, claimants, attorneys and Attorney General's Office inquires. Drafts responses to consumer complaints and Division of Insurance inquiries. This position requires the individual to also direct external investigations being handled by field personnel. Must interpret policies, coverage and endorsements, apply technical knowledge to assigned losses and prioritize multiple tasks. Responsible for conducting recorded interviews as specified by company standards. Strong telephone customer service skills and the ability to empathize with claimants and customers are needed. Individuals should possess a high level of initiative and demonstrate the ability to work both independently and in a team with high productivity expectations in a fast paced environment. Strong business and decision making skills, as well as the ability to maintain a high degree of confidentiality are required. There is some exposure to litigation management.

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Claim Rep, SIU

The position requires an individual to process theft claims and referrals from the Physical Damage area with an emphasis on timely and thorough investigation and analysis. May require handling claims for multiple states. The individual will need to possess or be able to obtain the appropriate state adjuster licenses required by state statute. Must communicate effectively through oral and written means including communications with insureds, claimants, attorneys and Attorney General Office inquires. Drafts responses to consumer complaints and Division of Insurance inquiries. Must interpret policies, endorsements, apply technical knowledge to assigned losses and prioritize multiple tasks. Responsible for conducting recorded interviews as specified by company standards. This position also requires the individual to direct external investigations being handled by field personnel. Strong telephone customer service skills and the ability to empathize with claimants and customers are needed. Individuals should possess a high level of initiative and demonstrate the ability to work both independently and in a team with high productivity expectations in a fast paced environment. Strong business and decision making skills, as well as the ability to maintain a high degree of confidentiality are required. There is some exposure to litigation management.

Click here for more info & to apply