Meet The Board
Erin Bracken
President 2020
Erin Bracken, CFE, AIC is an SIU Investigator with Zurich North America Claims. She obtained a Master’s Degree in Criminal Justice from Northeastern University in 2003. After working as a private investigator, she began her career in the insurance industry in 2004. Over the years, she has held positions as a claims case handler, senior corporate compliance investigator and field investigator. Erin was previously a Director with New England IASIU before becoming Vice President, and now President.
Tania Spring
Vice President 2021
Vendor Coordinator
Tania Spring is a SIU Supervisor with MAPFRE Insurance. She has been in the insurance industry since 1992, starting her career with Amica Insurance. She has been with MAPFRE/Commerce Insurance since 1996 and transitioned to the SIU in 1999. Tania holds SCLA, INS and AIC designations. Tania served on the Board of Directors prior to being elected to Vice President.
Sue MacKay
Secretary 2020
Sue MacKay, FCLS, CIFI, CPIW is a Senior Special Investigator with Hanover Insurance. She holds a Masters in Criminal Justice from Anna Maria College. She has been in the insurance Industry for 40 years, starting her career with Sentry/Middlesex Insurance. She has been with Hanover Insurance for the last 33 years. Sue is a Life Member of NEIASIU, Past President of NEAIFI and the past President of Mass Chapter of IAAI. She has also sat on a number of Boards including IAMI.
Heidi Mussler
Treasurer
2021
Heidi Mussler is the SIU Manager at Quincy Mutual Fire Insurance Company and also works in their Legal Department. She has been in the insurance industry since 1998, starting her career with Safeco in Los Angeles as a field investigator for casualty claims. She has been with Quincy Mutual since 2002, and has worked in SIU since 2004. Heidi holds CPCU and CIFI designations. She is a long-time member of both NEIASIU and NEAIFI, is a member of the Boston CPCU Society, and was previously a Director with New England IASIU before becoming Treasurer.
John Gasiorek
John M. Gasiorek became a Special Agent with the National Insurance Crime Bureau in September 2005 and was promoted to Supervisory Special Agent in May of 2009. John supervises eight additional Special Agents overseeing all NICB investigations in New England. John is also assigned investigative responsibilities in Connecticut, specializing in property and casualty insurance fraud with a specific emphasis on multi-claim, multi-carrier, ring activity perpetrated by unscrupulous medical providers and attorneys. John organized and heads the Mini-Medical Fraud Task Force in CT where he assists in the coordination of criminal investigations with federal, state and local police agencies.
Director (2020) / Events Coordinator
Frank Loto
Frank Loto is a Sr. SIU Analyst with Lincoln Financial Group. He has worked in the anti-insurance fraud industry since 1998, investigating insurance fraud across multiple lines including property & casualty, group disability, life and A&H. He has an undergraduate degree from the University of New Hampshire and a MBA from Franklin Pierce University. He also holds CIFI & SCLA insurance designations. Prior to his anti-fraud career, Frank was in law enforcement in New Hampshire. Frank has been a Director with New England IASIU since 2016.
Director (2020) / Venue Coordinator
Michael B. Gottlieb
Michael Gottlieb is the North East Region’s Senior SIU Data/Field Analyst for AIPSO. He received a Bachelor of Arts in Mathematics from Providence College in 1997, prior to working for a major Rhode Island insurance carrier. He joined AIPSO in 2002 as an Assistant Data Analyst in Data Services and was promoted to Data Analyst in 2005. In June 2005, he transitioned into AIPSO’s SIU becoming the Eastern Region’s SIU Data Analyst and was directly involved in the “start-up” efforts for the region’s SIU program. In December 2008 he was promoted to Senior SIU Data Analyst. In 2011, he was instrumental in designing and implementing a robust SIU Data Warehouse/Case Management System with link analysis capabilities. Mike is a Certified Fraud Examiner (CFE), a member of the Association of Certified Fraud Examiners (ACFE), the International Association of Special Investigation Units (IASIU), and the New England Association of Insurance Fraud Investigators (NEAIFI).
Director (2020) / Website Coordinator
Derek Byron
Derek Byron is a Senior Investigator with Plymouth Rock Assurance Corporation where he began his career in SIU in 2001 as a co-op while attending Northeastern University. He was President of NEAIFI (New England Association of Insurance Fraud Investigators) from 2016-2019, having previously sat on the Board of Directors. He is also a member of the New England Association of Auto Theft Investigators, and serves on the Board of Directors for the London Riley Memorial Scholarship Fund which awards scholarships to cancer survivors and their immediate family members since 2010.
Director (2020) / Training & Social Media Coordinator
Jack Parenteau
Jack Parenteau is a Partner and Founder of Parenteau & O’Hara, P.C. A former Police officer, Bodily Injury claim representative, SIU Investigator, Auto Theft Unit Supervisor, SIU Manager, and Lawyer currently licensed to practice law in Massachusetts, Maine, New Hampshire, and Vermont. Jack has handled and litigated SIU cases since he became licensed as a lawyer. He has handled SIU cases from inception through appellate decisions. He has developed strategy for handling medical fraud cases locally and as national coordinating counsel. He continues to handle SIU cases throughout New England, is a frequent lecturer on fraud related issues, and has been a published author of fraud related articles regarding Kickbacks and Medical Clinic Investigations.
Legal Counsel